Items not retrieved by the scheduled pickup date may be subject to additional storage charges. Customers are responsible for contacting Chilly's if pickup plans change. Additional policies regarding abandoned or unclaimed property will be outlined in our storage agreement and reservation terms.

Chilly's offers frozen, refrigerated, and general storage solutions for a wide variety of items. Common storage includes fish boxes, seafood, game meat, hunting harvests, commercial inventory, contractor materials, RVs, vehicles, trailers, and seasonal equipment. If you're unsure whether your items can be stored, please contact us before making a reservation.

Storage pricing is based on the type of storage needed, the quantity being stored, and the duration of the reservation. Retail customers can reserve storage directly online, while commercial and long-term storage customers should contact Chilly's for custom pricing and availability.

Reservations are priced according to the number of fish boxes selected during checkout. Customers arriving with additional boxes may be charged additional storage fees based on available capacity. For large-volume or commercial storage needs, please contact Chilly's directly before booking.

Reservations are strongly recommended to guarantee availability, especially during Alaska's busy fishing season. Online reservations allow us to prepare for your arrival and reserve space specifically for your items. Walk-ins may be accommodated when space is available but cannot be guaranteed.

Pickup and delivery services may be available on a limited basis depending on staff availability, scheduling, and location. These services are not guaranteed and must be requested in advance. Please visit our Pickup & Delivery Request page or contact us directly to discuss availability and pricing.

Chilly's is conveniently located in Soldotna, Alaska, serving customers throughout the Kenai Peninsula and surrounding communities. Our facility provides easy access for fishermen, guides, commercial operators, and Alaska residents needing secure cold or general storage.

Customers reserve storage online and arrive during their selected drop-off window. Chilly's staff will verify the reservation, label and organize the stored items, and place them in the appropriate refrigerated or frozen storage area. Items remain securely stored until pickup or retrieval is requested.

Storage reservations reserve dedicated space within our facility and are generally non-refundable. If you need to make changes to your reservation, please contact Chilly's as soon as possible. Exceptions may be considered on a case-by-case basis at management's discretion.

Yes. Chilly's offers commercial storage solutions for seafood processors, guides, lodges, distributors, contractors, and other businesses requiring larger storage capacity. Commercial customers should contact us directly to discuss storage requirements, pricing, and availability.

Yes. Chilly's offers multiple storage options, including refrigerated storage, frozen storage, covered storage, uncovered storage, vehicle storage, RV storage, contractor laydown space, and commercial overflow storage. Availability may vary by season.

Yes. Long-term RV, trailer, vehicle, and equipment storage options are available. Availability is limited and may vary throughout the year. Please contact Chilly's directly for current rates, availability, and long-term storage options.